Question 1

How do we start a project?

Accepted Answer

We need to understand your project, the best is to have a meeting but we can also do call or emails.
It is important to exchange on your needs and what we can offer you.
After planning together, we will work on the script, footage, production and delivery your video.

Question 2

How much does a video cost?

Accepted Answer

All projects are different and the amount of work will depend of your need.
The cost will depend of how many days of shooting, how many hours of production, equipments, locations…
We will provide a quote either by work hours or days, minutes of video creation or per project. 
We also offer packages for several videos per events or if you want one new video every month for your website.
So the best is to contact us to discuss your project.

Question 3

Do I need to pay a deposit?

Accepted Answer

We ask 30% deposit of total invoice in order to get started in the project.
Once the project is final and no more revision is needed, you will receive your video after the balance of the payment is complete.

Question 4

Is it limited to one day?

Accepted Answer

No, we can shoot several days event.

Question 5

Do you only work in Hong Kong?

Accepted Answer

No, we can follow your journey all around Asia.

Question 6

What languages do you offer?

Accepted Answer

We can edit your text content in English, French, Spanish.

Question 7

How long does it take to have my video ready?

Accepted Answer

This will depend on the length of the video or the materials provided. We usually deliver a “ready to use” video in 7 business days.
If your project requires extra work and special demand, we will agree together on a delivery time.

Question 8

Under what format do I get my final video?

Accepted Answer

We provide HD videos in mp4 format which is the most common format that can be upload in any social platforms.
We send you the final video via link transfer.

Question 9

Do you shoot drone video?

Accepted Answer

Yes we do, but it needs to be in an authorised area.

Question 10

Do you provide photographer?

Accepted Answer

Yes we do, but it need to be in complement of a video project. We do not provide photographer only.

Question 11

How long should my video be?

Accepted Answer

The length of your video will depend on the usage and the social media platform you want to use.
- Instagram 30 seconds: most comments averaged a viewing time of 26 seconds.
- Facebook 1 minute: audience engages most with 1 minute videos.
- Twitter 45 Seconds: #videooftheday averaged 43 seconds.
- YouTube 2 minutes: most engagement on videos are for 2 minutes videos.

Question 12

What kind of videos to you shoot?

Accepted Answer

Informative, Marketing, Social, Demo and Tutorial.
These kind of videos are among the most popular because they give confidence to your audience.
Promotional marketing videos can explain everything. 90% of internet users claim product videos are helpful in their decision process.
Customers today do not have time and want to understand quickly if a product or service is the right one for them.
Teaser videos are becoming very popular and are a great tool to announce the launch of your future product/service.

Question 13

How do I protect my privacy?

Accepted Answer

After the project is completed and deliver to you, we delete all the files used. A period of 10 days storage is made after delivery.
iLiveRec can use the final videos for marketing purposes on its social media and web page.

GET IN TOUCH

+852 5295 4327

william@iliverec.com

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